یلسو در خدمت شما
نیاز به راهنمایی و یا پشتیبانی دارید ؟
موضوعات کلیدی
ارسال و تحویل
Returns & refunds
Payment options
Order issues
Products & stock
Managing account
پاسخ یا راهنمایی مورد نیاز خود را پیدا نکردید ؟
ارسال پیام به پشتیبانیDelivery times vary based on your location and the chosen
shipping method. Generally, our standard delivery takes up to 5 days, while our
Express
Delivery ensures your order reaches you within 1 day. Please note that these times
may
be subject to occasional variations due to unforeseen circumstances, but we do our
best
to meet these estimates.
We offer a range of secure payment options to provide you
with
flexibility and convenience. Accepted methods include major credit/debit cards,
PayPal,
and other secure online payment gateways. You can find the complete list of accepted
payment methods during the checkout process.
Yes, we proudly offer international shipping to cater to our
global customer base. Shipping costs and delivery times will be automatically
calculated
at the checkout based on your selected destination. Please note that any customs
duties
or taxes applicable in your country are the responsibility of the customer.
While you can place an order as a guest, creating an account
comes with added benefits. By having an account, you can easily track your orders,
manage your preferences, and enjoy a quicker checkout process for future purchases.
It
also allows us to provide you with personalized recommendations and exclusive
offers.
Once your order is dispatched, you will receive a
confirmation
email containing a unique tracking number. You can use this tracking number on our
website to monitor the real-time status of your shipment. Additionally, logging into
your account will grant you access to a comprehensive order history, including
tracking
information.
Our refund policy is designed to ensure customer
satisfaction.
Details can be found in our [refund policy page](insert link). In essence, we accept
returns within [insert number] days of receiving the product, provided it is in its
original condition with all tags and packaging intact. Refunds are processed
promptly
once the returned item is inspected and approved.
Our comprehensive size guide is conveniently located on each
product page to assist you in choosing the right fit. Additionally, you can find the
size guide in the main menu under "Size Guide." We recommend referring to these
resources to ensure your selected items match your preferred sizing.
While guest checkout is available for your convenience,
creating
an account enhances your overall shopping experience. With an account, you can
easily
track your order status, save multiple shipping addresses, and enjoy a streamlined
checkout process. Moreover, account holders receive early access to promotions and
exclusive offers. Signing up is quick and hassle-free!
Yes, we offer free shipping on orders exceeding $250. Orders
below this threshold are subject to standard shipping fees, which will be displayed
during the checkout process.
Once an order is confirmed, our system processes it promptly
to
ensure timely dispatch. Therefore, modifications or cancellations are challenging
after
this point. However, please contact our customer support as soon as possible, and we
will do our best to assist you based on the order status.